Refund policy

Our Return and Refund Policy was last updated 03 February 2022

Thank you for shopping at joyfulprints.in.

If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.

The following terms are applicable for any products that you’ve purchased from us.

Interpretation and Definitions

Interpretation

The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.

Definitions

For the purposes of this Return and Refund Policy:

“Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Joyful Prints
“Goods” refers to the items offered for sale.
“Orders” means a request by you to purchase goods from us.
“Website” refers to joyfulprints.in, accessible from https://joyfulprints.in
“You” means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

Conditions for Returns

In case the goods received are damaged or broken, you should inform that within 7 days of receiving them via email to joyfulartsindia@gmail.com. We will then get in touch with our printers and get back to you with a further course of action.

In order for the Goods to be eligible for a return, please make sure that:

• The goods were purchased in the last 14 days
• The goods are in the original packaging

The following goods cannot be returned:

• The supply of goods is made to your specifications or clearly personalized.
• The supply of goods which according to their nature are not suitable to be returned deteriorate rapidly or where the date of expiry is over.
• The supply of goods that are not suitable for return due to health protection or hygiene reasons were unsealed after delivery.
• The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to Us/our printers. You should send the goods to the address intimated to you via email. The replacement product will be sent to you once we/the printers confirm receipt of the returned goods.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

Contact Details: +91-8858335225